Website: www.whatyouwear.co.uk

Last updated: 16^th August 2026

We want you to be happy with your order. Please check your items as soon as they arrive and contact us if anything is incorrect, damaged or faulty.

Non-branded items

Non-branded items can usually be returned if they are unused, unworn, unwashed, in their original condition and with any tags or packaging intact.

·         Tell us you want to return eligible non-branded items within 14 days of receiving your order.

·         You then usually have a further 14 days to return the items after telling us.

·         Unless the item is faulty or incorrect, return postage may be your responsibility.

Branded or personalised items

Printed, embroidered, logo clothing and personalised items are made specifically for you. These items cannot usually be returned or cancelled once production has started unless they are faulty, incorrect or not as described.

Please check sizes, colours, spelling, logo placement and visual proofs carefully before approval.

Faulty, damaged or incorrect items

If an item arrives faulty, damaged or incorrect, contact us as soon as possible so we can investigate and help.

Please include:

·         Order number

·         Name and contact details

·         A clear description of the issue

·         Photos of the item and packaging where relevant

Refunds

·         Refunds are normally made to the original payment method.

·         Refunds are processed once returned items have been received and checked, or once suitable return evidence has been provided where applicable.

·         Items returned used, worn, washed, damaged or missing packaging may not be eligible for a full refund.

How to request a return

1.       Email us at info@whatyouwear.co.uk with your order number.

2.       Tell us which item you want to return and why.

3.       Wait for return instructions before sending anything back.

4.       Use a tracked delivery service where possible.